Benefits of User-Generated Content and Influencers in Email Marketing

On common, your subscribers obtain and ship over 121 emails per day. 

They’re inundated with emails, and studying an replace in your model might be the very last thing they need to spend time on (until, after all, you’re Taylor Swift). 

So, what are you able to do to win their consideration and have interaction with them?

The reply is easy. As a substitute of promotional content material, deal with being relatable. Make the most of influencer-led methods and user-generated content material (UGC). 

Whereas there are millions of methods to leverage the 2 in your e-mail advertising and marketing technique, listed here are eight confirmed methods to reap the advantages of user-generated content material and social media influencers. 

1. Use Them for Relatable Content material  

When manufacturers craft campaigns, we regularly make aspirational statements (e.g., “Discover 5 international locations in solely two weeks!”) as a substitute of relatable content material.

Nevertheless, influencers and customers occur to fight this, primarily as a result of they’ve already established their credibility by merely being who they’re. 

In different phrases, your subscribers will belief individuals who discuss like them and appear like them as a substitute of trusting the credibility of a no-face model whose agenda is more likely to promote one thing. 

For instance, in case your viewers and influencers had been to make use of the identical headline used above, it’d look one thing like this: “How I visited 5 international locations for below $3000 (and the way you are able to do the identical!).

This relatability issue makes your advertising and marketing message (and, ergo, your product/service) attainable, which is what motivates customers to transform. 

2. Use Them for Social Proof

One other nice approach to leverage UGC and influencers is to make use of their content material to construct social proof

For instance, some design/content material templates you possibly can think about are:

1. Earlier than-and-After Photographs

Earlier than-and-after images act as product-led content material and present your viewers how helpful your merchandise truly are. This format works properly as a result of it’s not obscure promotional content material that floods everybody’s inbox.

For instance, think about Hims & Hers advertising and marketing technique — they normally companion with influencers who can vouch for the effectiveness of their merchandise towards hair loss, misuse of ED medicine, psychological well being points, and so on.  

Whereas they primarily use this content material format on social media, you possibly can replicate it for e-mail advertising and marketing, too. 

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2. Sharing Concrete Knowledge

Getting in contact with prospects for UGC may additionally present insights into how helpful the product was for the person. 

For instance, think about getting concrete information from our prospects like “It helped cut back bottlenecks by 80%,” “It elevated productiveness 2x,” and “It was helpful in managing X, Y, and Z issues in my workflow.” 

3. Sincere Conversations

Oftentimes, the conversations round your model and product/service aren’t those you’ve participated in however the ones your prospects/influencers have.

For instance, a person may’ve really helpful your product to their pals by way of texts, and/or an influencer would’ve talked about your product’s advantages whereas replying to a remark — these are the sincere conversations you will get from influencers/customers that may be leveraged in a while. 

We perceive you could have busy lives, and it is likely to be unattainable to sit down and craft each e-mail across the UGC and influencer content material you obtain. In that case, leveraging AI advertising and marketing instruments to place your complete factor on auto-pilot is likely to be simpler. 

Which means leveraging AI to search out the highest influencers and producing templates to contact them. However wait, there’s extra. You can too use magic hyperlinks to obtain social proof from them and create emails across the content material you obtain from them. Working smarter, not tougher, on your subsequent e-mail advertising and marketing marketing campaign

3. Use Them for Case Research and Buyer Tales

One other approach to leverage influencers and your prospects is to create case research and/or buyer tales round how your product/service helped them. 

Contemplate these examples by Descript (for case research) and Loom (for buyer tales). 

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Any such content material will even provide help to determine:

  • What your prospects discover most helpful about your product/service
  • How your prospects discuss/frequent phrases they use
  • Buyer sentiment surrounding your model
  • Distinctive use circumstances of your product
  • Frequent buyer ache factors

All of this may be extraordinarily useful in creating future advertising and marketing supplies and updating your gross sales scripts. 

4. Use Them for Constructing Authority

Influencers’ testimonials and phrases of confidence (particularly these with a big following) can enormously influence your model. 

For instance, suppose the purpose of firms resembling Cruise America is to get customers to purchase used RVs. In that case, it’d profit from the testimonials of journey influencers who have already got credibility and authority of their area of interest. 

A easy video showcasing the influencers’ adventures and excursions of a possible RV on the market naturally encourages viewers concerning the possibility to save cash by buying a used RV. 

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Integrating this kind of user-generated content material into your e-mail campaigns can present a contact of relatability and authenticity, permitting recipients to think about their very own experiences with the product.

Why is that this so efficient? Even if you happen to companion with the perfect entrepreneurs and get a star to endorse your product, it might sound disingenuous if it doesn’t come from somebody who is aware of what they’re speaking about or doesn’t have direct expertise together with your product. 

5. Use Them for Exploring Newer Subjects of Dialog

Getting in contact with prospects and influencers for UGC and influencer-led content material also can lead you to discover new concepts for content material, primarily as a result of they’d be talking from private experiences and might need completely different tales to share. 

For instance, Distant, an organization that helps make use of distant staff, noticed a development in conversations amongst its community after the pandemic. Most of their audiences had been asking about the advantages of being a contractor vs. an worker (particularly a distant worker). 

Based mostly on this development, it began pushing influencer content material about these (or surrounding) subjects. 

Even at the moment, it pushes and reposts content material from influencers that typically discuss concerning the particular person advantages of distant work and the advantages of being a contractor (albeit that is all by way of social media). 

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6. Use Them for Constructing Relationships

With the assistance of relatable and interesting user-generated content material, you possibly can hold your viewers invested in your e-mail advertising and marketing campaigns. 

However apart from simply this, you possibly can construct stronger relationships with them by asking them to share their private tales, sending them social proof that makes them belief your model, and pushing relatable content material that makes your reader assume you’re conscious of their points/ache factors. 

Whereas that is intangible, the position of UGC impacts how your audiences understand you and construct relationships together with your model. 

Furthermore, in case your viewers and influencers promote the content material they generate on their social media pages or blogs, you too can start creating relationships with their audiences. 

7. Use Them for Totally different Views

When creating e-mail advertising and marketing campaigns, many people play a guessing sport about what we imagine our audiences will like, what their journey seems to be like, and what their each day life (and each day life issues) appear like. 

Tales and content material out of your customers (resembling UGC) provide help to take away these rose-colored glasses and think about completely different views, ache factors, and concepts. 

Basically, UGC might help you type an id decision about your buyer that isn’t truthful to a thousandth diploma as a result of it instantly comes from them.

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Other than this, UGC may additionally present some insights into your buyer’s behavioral patterns. You may then complement these insights with information from gross sales enablement instruments to create advertising and marketing campaigns certain to transform. 

For instance, with the assistance of UGC and gross sales instruments, you would possibly understand your viewers prefers shopping for product bundles as a substitute of singular objects. 

8. Use Them for search engine marketing Functions

Final however not least, one of many essential advantages of user-generated and influencer-led content material is that they’re additionally wonderful for growing your search engine marketing rating. Why? Primarily as a result of each content material sorts may give you backlinks, visibility, and social indicators. 

For instance, if an influencer posts about your model on their web page, that may enhance your visibility follows, likes, and social indicators proper then and there. Or, if a person pushes your product ahead in a visitor put up, that’s a backlink you earn. 

Backlinks instantly have an effect on your search engine marketing rating. Social indicators and visibility additionally play an enormous half in how search engines like google crawl and eat your information and consider you as an authoritative determine. 

And the extra authoritative search engine algorithms assume you’re, the upper your rank and the higher your web site area score (DR). 

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Get Notified About Your Electronic mail Advertising Efforts

We all know it’s simple to listing a thousand methods to leverage content material to enhance your e-mail advertising and marketing campaigns; nonetheless, the tough half is beginning. 

When you’ve climbed that hill, you continue to have to ship emails at a good cadence, work together together with your audiences, take into consideration new concepts, plan methods to push your merchandise and analyze your efforts to see if all of the funding ends in something fruitful. 

In brief, e-mail advertising and marketing isn’t simple. Not even shut. Nevertheless, reaping the advantages of user-generated content material and relationships with social media influencers is properly definitely worth the effort. 

Our greatest suggestion to optimize your campaigns to start with is to start out small. A technique to do that is through the use of a easy e-mail advertising and marketing service, like Benchmark, that will help you. 

You may use Benchmark to create your first e-mail (don’t fear, it’s utterly free). Now we have all of the e-mail templates, integrations, and analytics you want, so that you don’t have to stress a lot and might depart the heavy lifting to us. 

Writer Bio

Jeremy is co-founder & CEO at uSERP, a digital PR and search engine marketing company working with manufacturers like Monday, ActiveCampaign, Hotjar, and extra. He additionally buys and builds SaaS firms like Wordable.io and writes for publications like Entrepreneur and Search Engine Journal.

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