Charts: Shipping Priorities of Online Consumers

Transport impacts shoppers’ on-line buying choices and general satisfaction with the shopping for expertise. Customers prioritize free supply as a very powerful delivery issue, based on Statista’s September 2023 survey of 6,000 U.S. shoppers.

The Statista survey additionally queried delivery preferences by gender. Feminine respondents had been extra more likely to worth free delivery (92%) than male respondents (85%). Equally, 71% of feminine customers prioritize straightforward return delivery versus 57% of males.

In response to “Adapting to Inflation: Client Outlook on E-commerce,” Ryder’s September 2023 survey of 1,077 U.S. web shoppers, younger consumers are extra keen to attend for on-line orders.

Furthermore, amongst respondents to the Ryder survey, free delivery was the highest issue (64%) in the place they made an internet buy.

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