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How to Kick Off Your SaaS Sales Career

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How to Kick Off Your SaaS Sales Career

The SaaS (Software program-as-a-Service) enterprise mannequin is likely one of the fastest-growing of the final decade. As a result of most SaaS merchandise are subscription-based and permit for recurring income, this enterprise mannequin is turning into the go-to for a lot of companies — new and outdated. With this development comes tons of recent job alternatives for salespeople trying to get into the tech trade.

person learning how to get into saas sales during a mentorship session

On this article, you’ll study some positions you possibly can take into account in SaaS gross sales, professional ideas for entering into the trade, and the way to achieve your first gross sales position.

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Desk of Contents

Is SaaS gross sales a very good profession?

$307.3 billion. That is how a lot SaaS, as a world trade, is projected to be price by 2026 — almost double how a lot it was price in 2020 ($158 billion).

This booming sector can provide gross sales professionals big development alternatives, financially and professionally. In response to Glassdoor, the median annual wage for tech gross sales execs is $111,201 — twice as a lot as the typical median wage of all U.S. occupations.

Along with the good revenue potential, roles in SaaS tech usually provide different perks, together with

  • Distant work alternatives.
  • Skilled development.
  • A beneficial community.
  • Talent growth.
  • And the chance to play an lively position within the world adoption of know-how with out having to jot down a line of code.

median salary for a tech sales rep from Glassdoor.com

What’s extra, you’ll doubtless discover plentiful job alternatives within the subject. As a result of new software program is being pushed into the market nearly day by day, the demand for SaaS gross sales professionals will solely develop.

Corporations will want extra salespeople to assist them attain their development and income objectives. The truth is, on the time of writing this text, there are over 100,000 open SaaS gross sales roles on LinkedIn. And that is simply in the USA.

Irrespective of how a lot — or how little — expertise you’ve gotten in tech gross sales, it is potential to climb the profession ladder on this subject.

You can begin in SaaS gross sales as an SDR and with sufficient expertise, you can work in roles like account government, gross sales supervisor, and even vice chairman of gross sales.

SaaS Gross sales Positions

When you’re trying to get into SaaS gross sales, listed here are some entry-level positions you possibly can apply for.

Gross sales Growth Consultant

As a beginner to SaaS gross sales, you must attempt to begin with a gross sales growth consultant (SDR) position. SDRs are liable for outbound prospecting. They make preliminary contact with folks whom they suppose are certified and able to use the product they’re making an attempt to promote.

SDRs often do that by cold-calling or cold-emailing the prospects. The SDR then offers prospects a fast rundown of what the product is and what it will probably do for them. When an SDR has vetted a prospect, they will cross the potential result in Account Executives (AEs).

As a result of they will be talking immediately with folks, SDRs have to have top-notch communication expertise, the power to hear actively, and the resilience to remain optimistic even when a name does not go as anticipated.

In response to ZipRecruiter, the typical annual wage for this position is $49,250 however it will probably get as excessive as $82,000.

Though this position has a decrease beginning pay than Account Govt, it has an upside potential for commission-based earnings. Plus, you possibly can transfer on from this position to turn out to be a gross sales supervisor or AE.

Sales Development Representative. Responsible for outbound prospecting. Cold-calls or cold-emails prospects. Gives prospects a quick rundown of what the product is and what it does. Needs communication skills, the ability to listen actively, and resilience.

Account Govt

When gross sales reps present potential for development and get sufficient expertise creating gross sales, they usually take up the position of an Account Govt (AE).

The job of an AE is to shut offers by following up on the certified leads that SDRs generated. This position focuses largely on forging wholesome relationships with prospects, guaranteeing profitable product adoption, and inspiring extra gross sales.

Whereas it is vital for account executives to have nice communication expertise — verbal and written — in addition they have to know tips on how to negotiate new contracts and renew current contracts.

The common annual wage for an Account Govt is $59,630, and it will probably get as excessive as $110,000.

This position comes with numerous alternatives for upward development with fee earnings and bonuses. Nevertheless, the success fee relies upon largely on the standard of the product/service the AE is promoting.

Profitable AEs can go on to gross sales administration, enterprise gross sales, and even government roles, relying on the scale of the corporate.

Account Executive. Closes deals by following up on the qualified leads. Needs to negotiate new contracts and renew existing contracts. Focuses largely on forging healthy relationships, ensuring successful product adoption, and encouraging more sales. Success rate depends on the quality of the product/service the AE is selling.

Submit-Gross sales Account Supervisor

After the AE closes a deal, a post-sales account supervisor is liable for managing that gross sales account and guaranteeing that the consumer is happy with the standard of the services or products.

Submit-sales account managers additionally work to resume consumer contracts and upsell current contracts. They inform shoppers about new affords and supply wonderful buyer help. Some account managers are additionally given the duty of working with builders to repair bugs that impede buyer expertise with the product.

Submit-sales account managers deal with a number of consumer accounts concurrently, making challenge administration and analytics expertise integral. They need to additionally know tips on how to negotiate phrases that make shoppers pleased and transfer the needle towards enterprise development.

On common, post-sales account managers get an annual wage of $52,902, and it caps at $92,500. Whereas it is potential to get commission-based earnings on this position, it isn’t at all times sure, as post-sales account managers do not work in a direct gross sales position.

Profitable account managers can go on to turn out to be gross sales managers or vice presidents of gross sales.

Post-Sales Account Manager. Responsible for managing accounts and ensuring client satisfaction. Renews client contracts and upsell existing contracts. Handles multiple client accounts simultaneously. Requires project management and analytics skills integral.

Gross sales Supervisor

A gross sales supervisor (SM) is somebody that’s in command of an organization’s gross sales crew. These leaders are liable for setting gross sales aims and motivating their groups to hit these objectives.

SMs rent and practice gross sales workers, execute gross sales methods, and report their progress to the VP of gross sales or CEO.

Relying on the corporate, SMs additionally develop gross sales plans and carry out knowledge evaluation. Every part they do contributes to the general aim of exceeding gross sales targets. This position is ideal for individuals who choose to guide groups quite than do client-facing work.

Since gross sales managers focus extra on firm oversight, they need to possess stellar management and communication expertise. They need to additionally know tips on how to handle time, remedy issues rationally, and analyze knowledge to realize gross sales aims.

This position has an ideal common annual wage of $71,383, and it will probably get as excessive as $141,000. When a gross sales supervisor has succeeded at assembly and exceeding gross sales quotas, they might advance to gross sales management, together with the top or VP of gross sales.

Sales Manager. In charge of a company's sales team. Sets sales objectives and quotas. Must know how to manage time, solve problems rationally, and analyze data. Develops sales plans and performs data analysis.

How you can Get Into SaaS Gross sales

The benefit with which you break into SaaS gross sales will depend on the steps you are taking earlier than and through your preliminary job purposes.

We’ve requested enterprise and gross sales consultants for some ideas for folks trying to get into SaaS gross sales. Right here’s what they should say.

How to Get Into SaaS Sales. Define your goals. Build good communication skills. Apply to an internship or entry-level roles. Build a solid professional network. Be resilient.

1. Outline your objectives.

Earlier than you begin trying to find jobs, take a while to consider why you wish to go into SaaS gross sales and what you wish to obtain in your profession.

Do you wish to get a greater understanding of the SaaS trade? Do you wish to earn some huge cash? Or do you wish to lead a crew? Understanding what you need offers you path and function as you step into your duties.

Your pure skills can usually enable you decipher the position through which you will thrive most. So take into consideration your inclinations and use them to outline your objectives.

As an illustration, in case you are an outgoing person who likes to talk with folks, the position of an SDR is likely to be an ideal match for you. In case you are aggressive and are searching for a excessive wage, being an account government would possibly swimsuit you extra.

After getting a good suggestion of your objectives and the position you’d prefer to have, you can begin searching for jobs that offers you function and achievement.

2. Construct good communication expertise.

The important thing to success in SaaS gross sales is the power to speak in a means that makes the prospect keen to purchase what you are making an attempt to promote.

Artem Sergienko, head of promoting at LLC.Companies, is aware of this all too properly.

“Sturdy communication expertise are a should,” Sergienko says. “The flexibility to obviously and persuasively articulate the advantages of the product, in addition to reply any objections or issues which will come up, is vital to closing offers.”

Your product’s options, worth proposition, and pricing does not matter if you do not have nice verbal and written expertise.

The VP of gross sales at Juro, James Boreham, takes communication expertise critically when vetting SaaS gross sales candidates.

“When talking with somebody trying to get into gross sales, their interactions with you inform how you will image them interacting with clients,” Boreham says. “My litmus take a look at is to ask ‘Would I really feel comfy placing this individual in entrance of a senior stakeholder in a big deal?'”

They’re proper. Whenever you get on a name with prospects, you should not simply reel off all of the options and advantages of your merchandise. As an alternative, attempt to perceive what your prospects care about and the way they like to speak.

Pay full consideration to them once they communicate, learn their physique language, hearken to the inflections of their tones, and be empathetic. It will enable you gauge simply how curious or receptive they’re about your product.

3. Apply to an internship or entry-level place.

Whenever you’re simply beginning out in tech gross sales, you will want to start out with a decrease place earlier than climbing the profession ladder. This implies you will have to search for an internship or entry-level job. You possibly can even volunteer in a associated position, like fundraising for a non-profit.

It will make it simpler so that you can get the job and acquire the expertise essential to work in greater, extra profitable gross sales roles.

“When you’re trying to transfer right into a gross sales position in SaaS, it helps to have 0.5-2 years expertise in an expert atmosphere the place you’ve got constructed up enterprise communication expertise,” says Boreham of Juro. “The trade you come from does not matter massively however this actually helps give the hiring supervisor the sense that you’re going to choose up issues and onboard quickly.”

Alvin Wei, the CMO and head of technique at SEOAnt, explains additional, “I like to recommend searching for any native alternatives that place you in high-pressure environments so that you could study completely different closing methods and buyer psychology and refine your communication expertise.”

4. Construct a strong skilled community.

When you’re gunning for a very good job and an ideal profession in SaaS gross sales, it is advisable to construct your skilled community.

Many corporations choose to rent salespeople based mostly on referrals and suggestions from different folks within the trade. When you’ve got a robust community, you would possibly find yourself getting a job that hasn’t been printed but.

Aside from networking occasions, an effective way to attach with different salespeople and corporations is thru LinkedIn. With over 57 million corporations and 875 million members worldwide, LinkedIn is the world’s largest skilled community.

Recruiters for SaaS and tech corporations usually peruse folks’s LinkedIn profiles and attain out to them in the event that they suppose there is likely to be a match.

To make use of LinkedIn properly, take into account the next ideas.

Hold your profile up-to-date {and professional}.

Clarify, in reasonable element, your duties and achievements in your earlier jobs (particularly if these jobs are sales-related).

Have a look across the platform.

Attempt to get a way of the businesses which might be hiring and the way they’ll profit out of your gross sales expertise. Observe main trade consultants and interact with their content material. This manner, they will be extra more likely to keep in mind you and reply to your DMs should you ever attain out to them.

Ask tech salespeople questions.

Discover individuals who work in related roles to the one you are making use of for. Ask them about their day-to-day actions and the gross sales methods they’re utilizing to get shoppers.

Not solely will this enable you study what the roles are like in actual life, but it surely’ll additionally enable you construct relationships with folks from completely different SaaS corporations.

Attain out to recruiters.

When you’ve got a particular firm you wish to apply to, attain out to the recruiters there by way of LinkedIn. Even when they do not have an open position but, they will keep in mind you sooner or later once they do.

5. Be resilient.

Irrespective of how persuasive you might be or how a lot expertise you’ve gotten with gross sales, you’ll hear extra nos than yeses in your profession. This occurs so much within the early levels of presenting a services or products and it may be discouraging — but it surely’s a part of the job. The important thing to coping with these rejections is constructing resilience.

Kara McGuire, Space VP of Enterprise Gross sales at StrongDM, understands how essential resilience is in SaaS gross sales.

“There are two constants in any gross sales position: rejection and alter,” McGuire espouses. “You’re going to get hung up on. You may be advised no. Your territory will get smaller, and your quota will enhance. The very best SaaS salespeople are those who have the tenacity to maintain going despite adversity.”

For every sale you do not shut, use that chance to study why it did not work out. You are able to do an trustworthy self-evaluation to see the place your presentation was missing or you may merely ask the prospect why they selected to not work with you.

How you can Achieve SaaS Gross sales

When you get your first SaaS gross sales job, you should not should make a ton of errors earlier than getting a dangle of it. To hit the bottom working in your new position, listed here are a couple of professional ideas that’ll enable you.

1. Perceive the product.

The very first thing to do when you get a tech gross sales job is to check the product. That is what you will be promoting, in any case, so that you wish to know all the things there’s to find out about it.

“Be sure to have a deep understanding of the SaaS services or products you may be promoting,” says James Nathan, the founder and CEO of MarketJar. “The higher you perceive the options and advantages, the higher geared up you may be to handle potential buyer’s issues and objections.”

If potential, join a free trial or freemium plan and get a really feel of the product your self. Observe the sorts of use circumstances and eventualities the product can be helpful for, so you possibly can capitalize on that whenever you communicate to prospects.

As Will Yang, Head of Development at Instrumentl says, “It is all properly and good should you can discuss what your product does, but when you do not have an ideal understanding of why somebody would need that characteristic within the first place, then it is laborious for them to see how they might profit from it.”

2. Perceive the goal market.

As you research the product, research the goal market you will be promoting to. To reach your position, you will need to perceive who your ideally suited buyer is and which ache factors they’re making an attempt to unravel.

Geoff Cudd, the founding father of Do not Do It Your self, advises that you understand your buyer inside and outside.

“Do analysis on their ache factors, study their language, and discover out what makes them tick. Doing so offers you a greater understanding of what they want and tips on how to attain them,” he says.

Whenever you perceive your buyer, you can craft a gross sales pitch that’s tailor-made to every buyer’s wants to allow them to see the worth of your software program.

Cudd offers an instance: “When you’re promoting to mid-market corporations, concentrating on your messaging to executives or influencers is usually a highly effective solution to get in entrance of the correct folks.”

Nevertheless, simply figuring out your ideally suited clients won’t be sufficient. You could perceive the client’s journey, too, to create the best gross sales pitch.

“You may want to know your goal buyer’s journey from discovery by way of buy and be sure that you are offering data at every stage of the method,” Daniel Ch8abert, the founder and CEO of PurpleFire, says. “This requires an understanding of their wants and needs in addition to their buying preferences. You also needs to have a very good understanding of their trade and aggressive panorama.”

3. Perceive the SaaS trade.

The SaaS trade is continually evolving. So along with understanding your product and goal market, study extra in regards to the SaaS trade as an entire. Study what the shopping for course of appears like in SaaS corporations and tips on how to pitch to the C-suite and executives.

Professional Tip: Attempt to keep on prime of the most recent tendencies, finest practices, and new applied sciences within the trade. This manner, you can optimize your gross sales course of and make your prospects’ shopping for expertise extra environment friendly.

4. Create product demos.

If you wish to personal your SaaS gross sales expertise, concentrate on delivering an distinctive product demo. An excellent demo can go a good distance in closing offers.

“Whenever you create product demos which might be related to your clients and truly show how the product resolves their issues, they may almost certainly keep in mind you and the service you might be providing,” says Cayla Thurman, the enterprise repute guide at Rize Evaluations.

Professional tip: The important thing to delivering an efficient SaaS product demo is to supply data that prospects can simply eat.

“Slightly than overwhelming prospects with redundant details about options, a very good demo ought to show the worth of your product,” says Mocca Bajao, the digital PR specialist at Thrive Company. “Understanding what drawback the client desires your software program to unravel is likely one of the finest methods to organize for demos.”

5. Be genuine.

Whereas on calls with prospects, it is usually tempting to magnify the potential and good thing about the product to get them to schedule a demo. The catch is, folks can inform whenever you’re determined or dishonest. This finally ends up having a counterintuitive impact.

“When getting in for an interview, the individual on the opposite finish goes to respect your authenticity and can simply be capable to spot any insincerity,” says Kenny Powell, the senior account growth consultant at UserGems. “This is similar for whenever you’re within the position as properly. At all times be your self.”

Professional tip: In SaaS gross sales, at all times do not forget that the job is not nearly hitting quotas. It is also about recognizing that the income generated from onboarding the correct shoppers can have an enormous impression on the success of the corporate.

Constructing a Worthwhile SaaS Gross sales Profession

If the stats are something to go by — and they’re — the expansion of SaaS has simply begun. Within the years to return, SaaS will develop much more dominant. This makes it an ideal profession path for salespeople trying to work within the tech trade.

If that’s you, comply with the ideas that consultants have prompt on this put up and also you’d be properly in your solution to touchdown your dream gross sales job and succeeding at it.

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