As digital work continues to develop in reputation, the demand for do business from home receptionists additionally continues to develop! In case you are interested in distant receptionist jobs, this weblog submit will reply all of your questions!

We’ll cowl all the main points, together with day-to-day duties, annual wage expectations, and the wanted tools. We’ve even included hiring corporations that commonly have openings for distant receptionists.

What Obligations Does a Distant Receptionist Have?

The duties of distant receptionists differ from firm to firm. Nonetheless, the first duties often entail answering incoming telephone calls, understanding the caller’s wants, directing these callers to the suitable particular person or division, and holding an in depth document of every interplay.

Along with answering a excessive quantity of incoming calls, some corporations might ask their distant receptionists to deal with administrative duties like scheduling conferences, dealing with e-mail correspondence, proofreading written supplies, and doing information entry duties.

Receptionist roles are typically entry-level positions, and in the event you work for a bigger firm, there may be seemingly room for profession development. For instance, if working as an government assistant is what you need, being open about your profession targets will assist your supervisor understand how they’ll greatest enable you to transfer towards success inside the firm.

What Are the {Qualifications} for Distant Receptionist Jobs?

Distant receptionists play a vital function in enterprise operations. Receptionists are often the primary level of contact for shoppers, so it’s necessary that they make a superb first impression.

Should you get pleasure from speaking on the telephone and interacting with others, listed below are the essential {qualifications} and expertise you’ll want for this line of labor:

• Highschool diploma or GED
• Prior customer support expertise is useful
• Capacity to work independently in a distant setting
• The flexibility to multitask as you’ll be answering and transferring calls, in addition to documenting interactions
• The flexibility to remain calm and picked up below stress
• Glorious written and verbal communication expertise
• Quick and correct typing expertise and robust consideration to element
• Have to be computer-savvy
• Information of widespread software program packages

What Is the Common Wage for a Distant Receptionist?

Distant receptionist salaries differ vastly relying on the place you reside, the dimensions of the corporate, and your expertise stage.

In line with ZipRecruiter, distant receptionists earn a mean of $18 per hour.

Distant receptionist salaries have a tendency to extend with time, so in the event you stick it out at one firm and achieve expertise and seniority, your wage ought to improve accordingly.

Many corporations additionally present further incomes alternatives, resembling performance-based bonuses, funds for referring certified hires, and sales-based incentives if a part of the job is qualifying gross sales leads over the telephone.

It’s additionally value noting that specialised coaching, resembling within the medical or authorized fields, sometimes earns greater wages than working as a generalist.

What Tools Is Required for a Distant Receptionist Function?

Distant receptionist jobs often require the next tools:

• Pc
• Smartphone or landline
• Headset
• Excessive-speed web connection
• Up-to-date pc software program packages
• A quiet, distraction-free residence workplace

What Tools Do Employers Present?

Most distant receptionists use specialised software program packages issued by the hiring firm to reply incoming calls. Some corporations might present your work tools (a pc, headset, and a month-to-month web stipend), whereas others don’t. You’ll even be skilled on work-specific procedures, scripts, and call-handling directions. Most corporations checklist tools and web pace necessities on the job itemizing, so make sure you learn by these earlier than making use of for a place.

Many employers would require you to check your web bandwidth to make sure it may well assist distant techniques and functions. Normally, you’ll want to use a hardwired web connection by an ethernet cable (wi-fi and satellite tv for pc connections are typically not allowed).

Who Hires Distant Receptionists?

Many corporations use distant receptionists, from small companies to massive companies, and people like attorneys, entrepreneurs, and therapists.

The place to Apply for Distant Receptionist Jobs

In case your true calling is working as a distant receptionist, try these hiring corporations:

1. Reply Aide

Reply Aide hires digital customer support representatives from AL, FL, GA, KS, SC, TX, or VA. For these digital receptionist jobs, you’ll want a typing pace of not less than 40 WPM, robust communication expertise, and the flexibility to multitask. Reply Aide runs one year a 12 months, 24 hours a day, so you’ve got plenty of flexibility when it comes to your schedule. The beginning pay is $13-$16 per hour, and full-time positions include advantages.

2. AnswerFirst

AnswerFirst hires customer support professionals from the US to reply calls for his or her shoppers. Duties might embrace message or order taking, scheduling appointments, troubleshooting points, or relaying data. AnswerFirst is open 365/24/7, and so they rent for each full-time and part-time roles. Should you work 30 hours or extra per week, you’ll be eligible for advantages after six months of employment.

3. Again Workplace Betties

Again Workplace Betties hires authorized consumption specialists in Arizona, Texas, Nevada, Pennsylvania, and Florida to offer attorneys and authorized corporations with telephone and net chat companies. Again workplace Betties is just open Monday by Friday, in order that they don’t have evening or weekend hours obtainable. Full-time positions include many advantages, together with all of the tools you’ll want to do your job.

4. Gabbyville

Gabbyville hires US-based distant receptionists to deal with shopper calls, take messages, and e-book appointments for quite a lot of companies and professionals.

5. PATLive

PATLive hires part-time digital receptionists from Texas and Georgia. Prior expertise as an administrative assistant, receptionist, entrance desk receptionist, or clerical function is required. The beginning pay fee is $13 per hour, and the corporate presents versatile scheduling because it’s open 24 hours a day.

6. ReceptionHQ

ReceptionHQ hires digital receptionists in america to offer customized service, name switch, and appointment-setting companies to their shoppers in quite a lot of industries. Their operations run 24/7, in order that they have numerous roles and schedules to fill.

7. Ruby Receptionists

Ruby Receptionists hires digital receptionists to offer phone companies to their shoppers. Ruby has each full- and part-time positions, versatile scheduling, and advantages for full-time staff. Positions are location-dependent, so chances are you’ll need to bookmark their profession web page for brand spanking new openings.

8. Smith.ai

Smith.ai hires digital receptionists and buyer engagement representatives to reply incoming telephone calls for his or her shoppers. They rent receptionists from the US and Mexico. Whether or not you’re searching for full-time or part-time work, Smith.ai can accommodate your wants and give you the flexibleness you need. Full-time positions include advantages.

Different Locations to Discover Digital Receptionist Jobs

Should you want extra choices for this distant occupation, try these employment businesses and profession web sites for brand spanking new openings.

9. Robert Half

Robert Half is a staffing company the place you’ll be able to seek for do business from home jobs. Simply kind within the place and click on the distant job solely button. Robert Half has short-term, everlasting, and contractor roles for US residents.

10. FlexJobs

FlexJobs is a paid on-line job board that caters to versatile work choices, resembling distant, part-time, hybrid, and freelance roles. The great factor about FlexJobs is that they vet the entire jobs listed on their web site, so that you by no means have to fret about do business from home scams. They at present have a number of full-time and part-time distant receptionist positions listed on their web site.

11. LinkedIn

LinkedIn is a social media platform devoted to profession professionals. On LinkedIn, you’ll be able to seek for distant receptionist jobs and arrange job alerts to have new jobs despatched on to your inbox. Simply make sure you do your due diligence when trying to find jobs on LinkedIn; there are plenty of pretend job listings that sneak by the cracks.

12. Upwork

Upwork is a web based market for freelancers. Right here, you could find all kinds of call-related work, resembling customer support, chat assist, and gross sales roles that you are able to do from residence. With Upwork, you’ll be able to bid on tasks or create a profile and watch for potential employers to contact you.

Execs and Cons of Working From Residence as a Distant Receptionist

All jobs have professionals and cons, and digital receptionist jobs aren’t any totally different. Listed below are a few of the greatest components of this distant place and a few of the not-so-great components.

Execs:

• It doesn’t require a university diploma
• Good work for newbies
• Often numerous flexibility when it comes to scheduling
• Advantages are sometimes supplied for full-time staff
• Many corporations rent for this occupation

Cons:

• Low pay
• You might have to work nights, weekends, or holidays
• Cellphone work could be hectic

Ultimate Ideas on Being a Digital Receptionist

What do you suppose? Is working from residence as a digital receptionist best for you? Be sure you weigh all the professionals and cons of this distant occupation earlier than making your choice. As you’ll be able to see, there are lots of corporations who would like to have you ever on their workforce.

Do you get pleasure from speaking to individuals on the telephone? Here’s a large checklist of distant customer support jobs.

Initially printed January 24, 2022. This content material was up to date in March 2024.