Right this moment we hear some tremendous views on loyalty within the APAC area with our buddies in Collinson.

Our friends are Thomas Dornis, Vice President of Information & Insights, and Rohan Bhalla, Vice President of Enterprise Options, each based mostly in Singapore.

Pay attention to listen to their newest analysis on simply how passionate clients are to journey once more in 2023, and a few nice work Collinson is doing within the area to assist manufacturers faucet into that extremely fashionable reward class to drive buyer loyalty.

Rohan and Thomas additionally shared some deep insights on the significance of “reward innovation” as a key concept for loyalty professionals to be targeted on, in addition to different key buyer engagement methods that can be utilized by manufacturers to distinguish themselves in at present’s more and more aggressive markets.